FAQs (Frequently Asked Questions)
Nusant Connection ships Malaysia & Singapore!
|Malaysia||RM8- RM15||1-3 days|
|Singapore||RM60 – RM70||1-3 days|
If you wish for your order to be sent elsewhere, kindly Whatsapp us here: +6013 – 6138 282 as soon as the order has been placed, and we will make the necessary amendments.
Whatsapp Us: +6013 – 6138 282 herewithin 12 hours of order placement, should you wish to edit your order. We will try our best to make it work.
Should you wish to cancel your order, please Whatsapp: +6013 – 6138 282 here within 12 hours after order has been placed. No cancellation is allowed after an order has been processed.
At Nusant Connection, returns or exchanges are allowed in certain circumstances. Products must be unworn, and in their original condition and packaging. All other apparel must be not be soiled and must be accompanied by original packaging intact to be eligible for refund, exchange or store credit. Returns, exchanges are not allowed for change of mind.
Final Sale items are not eligible for refund or exchange.
If you received a product different from the one that you ordered, sorry about that! Please Whatsapp Us: +6013 – 6138 282 within 14 days and we will be sure to get your ordered item!
Please Whatsapp Us: +6013 – 6138 282 within 14 days of receiving your order and we will walk you through the process for returning the items.